Today is exactly twelve months after the launch of Compatible Partners, the website opened by eHarmony because of its settlement of a discrimination complaint with the New Jersey Attorney General. To get themselves out of the lawsuit, eHarmony made several long-term promises and commitments to the state government of New Jersey,
We have made the commitment to the New Jersey Attorney General’s Office that we will put our business effort behind the new site to make it successful.
and today is a great time to review what the company, who made $250 million in revenues in 2009, has done so far. Continue Reading »
eHarmony Blog is on your side. If you have a complaint with eHarmony and you have trouble getting through customer service, let us know. Don’t forget to give your eHarmony account email address and don’t forget to give us permission to chase eHarmony on your behalf.
Here is last month’s supply of consumer complaints against eHarmony posted on the leading gripe website ConsumerAffairs.com, plus our comments. Some of this month’s complaints are valid and justified, thus highlighted, while the rest are “buyer beware — read the fine print” or may be resolved with a call to customer service.
No, we are not eHarmony, we just like to help out or comment. If you have an opinion as well, post them at the end of the article. Continue Reading »
Have an opinion? Post a comment
(A fresh review of eHarmony from Maria of Maryland:)
I join the Eharmony dating service a year ago and this is the worst dating company I ever known. They are commiting fraud and are giving false advertisement. I am very disatisfied and I completely frustrated with the service they have provided me with. Not only have they taken my money, I have wasted my time and energy going into their website with no results. Therefore, they need to reimburse me the for their charges. Also, they have only sent me a few matches and there are months were I have only received a match or two.
In fact, for the past three (3) weeks I have not received any matches. They also sent me matches without the individuals’ picture and when I requested the photo, it has not been posted. When I cancelled my subscribtion, they kept sending me email messages with many potential matches to get me hook again. At the begining of year 2010, they sent me several emails and indicated that this is the year I am going to find my soulmate and also offered me a discount so I can subscribe with them again. They also showed me all the possible matches if I re-subscribe. Once I re-subscribed their services, they hardly ever sent me a match and when they did, it did not show the individuals’ picture. Also, when I requested to communicate with individuals, they did not respond to my request to communicate with them.
In addition, I re-subscribed with Eharmony on January 16, 2010 for three (3) months and my subscribtion ends on April 16, 2010. I am concern that once the 3 months past, they are going to automatically deduct the charges out of my bank account without my consent. Furthermore, I have no way of contacting Eharmony because they intentionally do not provide contact information. As far as I am conern, Eharmony should be taken out of business, not only are they economically exploiting people, they are playing with peoples’ feelings and they could care less of our well being.
We’ve just found this link to a comprehensive report from the US Better Business Bureau of eHarmony. eHarmony has been a BBB Accredited business since January 2001, and the BBB gives the company an A, a notch below their highest rating.
As to why, here is the BBB’s analysis of eHarmony’s consumer complaint experience: Continue Reading »
There are at least six web statistic firms: Alexa, Compete, comScore, Hitwise, Nielsen and QuantCast, and they almost never agree in their ranking reports. In a press release last week, one of them is saying eHarmony was the most visited dating site during the busiest month for dating sites.
Online Personals sites … grew in popularity during the month, experiencing a 5-percent increase to 24.2 million visitors. eHarmony ranked as the #1 Personals site during the month, attracting 5.0 million Americans (up 82 percent), while Match.com Sites ranked second with 3.4 million visitors. PlentyOfFish.com attracted 2.8 million visitors, followed closely by SinglesNet.com with 2.6 million.
That has to count for something, right?
Have an opinion? Post a comment
(Bradley writes in:)
So, what’s wrong with this profile?
I’m educated, have a wide variety of interests, a great job. . . I’m physically fit and athletic, average to above average looks. . .I have a lot to offer.
So why does *every single one* of the people I’m matched with on E-Harmony close me off immediately, usually saying the reason is “OTHER.”
Tell me what’s wrong with this profile, please!
Continue Reading »
Have an opinion? Post a comment
Thanks for letting us know, Kyle. They changed their number through the years and it was reassigned to an unfortunate person. M2 Media Group's trunkline number is now (203) 658-0808. You can reach a person there. …
Respond to eharmonyblog »