Category Archives: Site changes

Renewal Problems…No Codes Allowed?

I’m trying to renew (again), and I noticed a change to eHarmony’s website. Usually, I go to My Settings, then Account Settings, where I can change the auto-renew settings or enter a promo code in. This is no longer available, it appears. Now, at the bottom of the page under “Subscription Status” it says the following:

Your subscription expires on: February 3, 2012
The last payment we received was: October 31, 2011 for $44.85
This subscription will auto-renew at: It does not auto-renew
Reactivate My Subscription at: 1 Month Membership for a total price of $29.95.

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Goodbye, eHarmony Kate

We think you were the best eHarmony host, and eHarmony Advice won’t be the same without you. :)

http://advice.eharmony.com/boards/dating-advice/using-eharmony/51578-fond-farewell-3.html

Happy Trails, Kate (not her real name)!

Without telling you …, eHarmony Canada makes major changes to its privacy policy

Dilbert

eHarmony PHB: “Here’s an idea: let’s monitor each of our users’ actions, save them permanently and then sell their behaviour to the ACME company. I had a meeting with ACME today and they offered us millions for it, monthly.”

eHarmony minion: “Great idea, sir … but this violates our privacy policy.”

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The Smile Button

Hello everyone:

I’m a long time user here on eharmony and today I was trying to complete sending some answers to a match in the Closed Ended Questions stage when I was logged off, when I tried to log back on, I see EH made another change to their site, it added a button underneath a match photo’s to send a smile, so I thought to myself let me go ahead and do that. Unfortunately I see it’s the icebreaker that says “Your profile brought a smile to my face”, have anybody else noticed this change or is it just me.

I can say that one of the bad things about being on EH is the fact that when they roll out a change, they do it without telling anybody, in fact I went to the help topics to see if there is something mentioned about “The Smile Button” and guess what, I don’t see a thing.

I thought I would let folks know about another change here on EH!

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New feature: Date of last activity

This is huge. We haven’t seen this in our accounts yet, but some accounts are reporting that the “My Home” page now shows the date of last activity of each match.

  • Homer, Last active today
  • Marge, Last active yesterday
  • Lisa, Last active December 21, 2008

Ooohh, subscribers in areas where there are few subscribers will be pissed. We will update this post once we get screenshots.

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  • pammersw wrote

    I got this feature a few days ago. It is rolled out to groups of members at a time. As the feature ONLY shows up on your "Home" page, it does not give you any new info. It only shows up for members who have done something...sent you a communication, changed their profile, or added a photo. Well, …

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eHarmony to go back to selling books, hopes it will do better “the second time around”

In 2003-2005, when you bought a one-year subscription to eHarmony, you received a free “Relationship Starter Package” (FAQ #73), which consists of two books by eHarmony founder Dr. Neil Clark Warren entitled, “Finding the Love of Your Life” and “Date…Or Soul Mate?: How To Know If Someone Is Worth Pursuing In Two Dates Or Less”.

These two books, a third and a set of instructional audio CDs were available at the “eHarmony Bookstore” section of the site. Warren and then-CEO Greg Forgatch were quoted to believe in using books, audiobooks and nationwide speaking engagements to educate people about elements of successful relationships and picking the right partner.

Warren and Forgatch retired from the company (which since was sold off to venture capitalists) in 2006, and the company quietly shut down the bookstore late 2007.

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