I’m trying to renew (again), and I noticed a change to eHarmony’s website. Usually, I go to My Settings, then Account Settings, where I can change the auto-renew settings or enter a promo code in. This is no longer available, it appears. Now, at the bottom of the page under “Subscription Status” it says the following:
| Your subscription expires on: |
February 3, 2012 |
| The last payment we received was: |
October 31, 2011 for $44.85 |
| This subscription will auto-renew at: |
It does not auto-renew |
| Reactivate My Subscription at: |
1 Month Membership for a total price of $29.95. |
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On the eleventh day of Christmas (December 11), eHarmony gave to me…
What is the eHarmony Premier™ package?
Below are the features in detail, but if you’d like to talk to an agent, please call us at 877-904-4809 from 4 a.m. – 10 p.m. Pacific Time, 7 days a week. Of course, our Terms and Conditions of Service apply to eHarmony Premier™ subscribers just as with our other subscribers.
- Ultimate Guarantee: If you are a member in good standing and are not satisfied with your eHarmony experience during your initial 12 month subscription, call our Customer Care team and we will extend your membership for up to 12 months in addition to your initial 12 month subscription.
- Pause Account: At any time during your subscription, you may pause your service once for up to 3 months. Just call our Customer Care team to request a pause and we’ll walk you through any questions on this unique feature.
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As seen on The Unofficial Apple Weblog
“Unfortunately for eHarmony, my lack of appeal outlasted their service, and despite chatting with a few nice women, none of them wanted to meet me over dinner or drinks. But I can’t fault the iPad app itself.”
More evidence that they should have spent their developer dollars on a better matching algorithm instead of a fancy app, no?
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Yesterday concluded eHarmony Canada’s four-day 2011 Victoria Day Free Communications Weekend. Next week May 27-30 is eHarmony US’s Memorial Day Free Communication Weekend.
The ad below was posted yesterday. 10 BRR = 6 USD.
Is this what eHarmony now thinks is the value of their service? 
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How you Meet your Spouse Matters
by Dr. Gian Gonzaga, February 10, 2011
One of the perks of being the head of eHarmony Labs is that I get to talk to a lot of people about the research behind eHarmony. It also means that I frequently meet people who met their partner on eHarmony or who have a close friend or relative who did.
It’s always cool to meet eHarmony couples, but we’re now responsible for so many marriages in the United States (nearly 100,000 per year) that it’s no longer surprising when I do meet them.
Several of our larger competitors are also responsible for a lot of marriages in the United States. That’s not terribly surprising to me either. Online dating has become the third most-popular way for newlyweds to have met over the past five years. (Interestingly, for people over age 50, it was the most-popular way to meet and get married. But that’s the subject of another discussion.)
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Amanda, did you try visiting http://www.eharmony.com/singles/servlet/subscription directly? Thanks. …
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