so I’ve been a member now for several weeks….my biggest complaint is that I paid money to meet actual people and I strongly suspect that my introductions are just from whoever has EVER answered the eharmony questionnaire and fits the upper age range of normal adult life. l have asked eharmony what percentage of my matches are actual subscribers and they have refused to answer that question. they just inform me that everyone has the opportunity to subscribe and have the chance to meet me. Well oh wow. I paid to meet people and if I have to wait for someone I MIGHT be interested in to join within the same time frame as my subscription, well I may as well lay here on the sofa and wait for them to ring my doorbell. the likelihoods of both events happening is totally equal. There is a saying, don’t throw good money after bad, and why would a sane individual consider doing such a thing? I’ll tell you why, dating makes us insane. Well I have a 3 month subscription, and from what I’ve read in the blog universe, you better put eharmony on notice multiple times, multiple places and well well in advance of subscription renewal time. Because you see dear friend, this is a profit motivated company, which is a policy I do admire, but there is no concern for actually satisfying a customer. You are just on your own. May as well take your chances in a bar at 3am wearing a blindfold.
so I thought I might spread my feelings about my eharmony experience out here in the wide world. They did give me an opportunity to read there FAQs and oh wow, that was full of disclaimer talk and lame excuses, but then I got my chance to answer a customer service survey, and why shouldn’t the world know what my experience has been like? I shall try to include my reply here:
So after selecting “Very Dissatisfied” on a half dozen or so aspects of the eharmony experience, I was invited to offer comment, which I did:
They send you matches making you think there are so many people available. 90% of them filled out a profile and never joined. So you never hear back from them. Big scam …
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