(For everyone’s information, eHarmony changes its terms and conditions of service from time to time, without telling its members and customers beforehand. Also, eHarmony never tells anyone what the changes were. In October 2008, I got sick and tired of this and decided to use a “web page monitoring service” to watch for changes to their TOS page (plus a few others), and then of course report them here. This will be a regular column under this blog’s “Site changes” category. I hope you find it useful.)
For the first time ever, eHarmony informs its customers that they changed their terms and conditions of business. In the past two days, several members (not all of them) received an advisory email from eHarmony with a summary of the changes last April 25. Honestly I am stupefied!
Can you guess who had been denouncing eHarmony Inc.'s sites for fraud in several Consumers' Associations worldwide?
The automatic rebilling clause will be next. …
Our friend David Evans is one of resourcepersons in the TV special. Personally, I hope to hear a focus on site analytics and profile generation tools instead of compatibility algorithms.
On the eleventh day of Christmas (December 11), eHarmony gave to me…
What is the eHarmony Premier™ package?
Below are the features in detail, but if you’d like to talk to an agent, please call us at 877-904-4809 from 4 a.m. – 10 p.m. Pacific Time, 7 days a week. Of course, our Terms and Conditions of Service apply to eHarmony Premier™ subscribers just as with our other subscribers.
Ultimate Guarantee: If you are a member in good standing and are not satisfied with your eHarmony experience during your initial 12 month subscription, call our Customer Care team and we will extend your membership for up to 12 months in addition to your initial 12 month subscription.
Pause Account: At any time during your subscription, you may pause your service once for up to 3 months. Just call our Customer Care team to request a pause and we’ll walk you through any questions on this unique feature.
Jeremy Verba has been named eHarmony’s CEO and a member of its Board of Directors. Verba joins eHarmony at a compelling time in the brand’s history, which includes significant growth in mobile and continued international market expansion.
Verba’s appointment coincides with eHarmony achieving significant milestones in mobile platforms and internationally. In 2011, eHarmony has seen mobile app downloads surpass the one million mark. Consumers on average are downloading eHarmony’s iPhone, iPad and Android mobile apps over 10,000 times a day and more than 30 percent of eHarmony’s user registrations are currently taking place within the mobile environment.
The company continues to see significant growth internationally–now operating in 16 countries including Canada, the United Kingdom, Australia and Brazil, and through its affiliation with eDarling, in 11 countries in continental Europe.
Jellybeans240, please try again by clicking the "Register" link on this blog's login page. http://eharmony-blog.com/wp-login.php . Sorry user registration was disabled by mistake. Thanks! …
Around 43051 marriages (and counting) were matched through eHarmony since March 2, 2005. Around 1337 members married today. - Harris Interactive (Caveat)
Can you guess who had been denouncing eHarmony Inc.'s sites for fraud in several Consumers' Associations worldwide? The automatic rebilling clause will be next. …
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