eHarmony Blog.com

With the addition of the “Who’s Viewed Me” tab, a new possibility emerges that wasn’t really practical in the past:  bringing back matches from “the dead”…

In my case, I recognized a match that I had gotten to OC with many moons ago, who never really responded to my OC messages until she replied saying that she had “found someone”.  Upon reading this, I did something I now think you probably should never do: close the match.  I think that you should just leave the match open, maybe they won’t close you, since you never know what the future may bring, especially if you had quite a bit in common…

About three months later, once the WVM tab went into service, I noticed her looking at my profile.  I then noticed her look at my profile again, about a week later.  Maybe the second look was a result of me looking at hers but it didn’t seem to make sense for someone who has “found their someone” to be perusing matches on eH.

I e-mailed customer service and requested to re-open communications with that match, which is what precipitated my recent post on customer service/retaking the questionnaire (which I’m still debating on retaking).

The info on how to re-open a closed match is on the official eHarmony Help pages:

1. Click “Help” (located at the bottom of the page once you are logged in)
2. Click “Communication” in the sidebar
3. Next page
4. Select “I accidentally closed a match, can I re-open it?”

You will find the “official explanation” and links to e-mail a request using their standard help form.  Click on the e-mail link, select Communication and Communication Processes for the topic to submit your request under.

Unfortunately, it doesn’t seem as if my plan has worked, as she hasn’t responded to the e-mail from customer services to accept my request to re-open.  I guess she’s reminiscing/window-shopping?  I may periodically keep checking in on her profile, maybe she’ll get the hint that I’m still interested.  I think that eH should make it a little easier to “unclose” a match.

Is anyone else seeing “dead” matches rising from the grave with the WVM tab?  I’ve since seen another closed match looking at my profile.

One last thought on the implementation of WVM:  I think that if you chose “stealth” mode, you shouldn’t be allowed to see who has viewed you.  It’s only fair….