My match put me on hold — what is really going on?

At any point, even during Open Communication, your match can put the communication “on Hold”. There are two key things about this feature:

  • When you put someone on hold, there are only two things he or she can do: wait, or close the match.
  • Starting from the “My Matches” screen, it takes FOUR mouse clicks to put EACH match on hold. (eHarmony will win no awards in the ‘user-friendly’ category.) A person needs an extraordinary amount of patience to put several matches on hold in one sitting.

To hold the communication, he or she has to pick one reason among a list, so often, the chosen reason is not the REAL reason. What’s really going on? On this post, let’s discuss them.

Reason #1. “I’m pursuing another match at this time, but may be interested in communicating more in the future.”

Translation: (1) He met someone he likes, and (2) he now senses that his dating schedule is full. That’s why he signed in today: to inform his other prospects that he is out of circulation.

Is he in a relationship now? Maybe…, maybe not.

Is he in an exclusive relationship now? Maybe…, maybe not, either.

The better question to ask is:

Do I want to be “second choice”?

“I’ve gotten kind of intolerant of being put on a back burner.” — Will

Go ahead and disagree with me, but the world doesn’t revolve around you. You are not the best thing the world has ever seen. People of the opposite sex do not owe you any priority. Go ahead and disagree with me, but I say get off your high horse.

And even if someone is WITH their “first choice” there is always those moments that that “first choice” would annoy or give doubt. Why, oh why, put a big deal about being second choice?

He could have closed

In addition to putting no big deal out of being put on hold, remember that your match didn’t have to do this. Many other matches just fall off the face of the earth. Most likely, he has dozens of other matches, and most likely, he clicked the mouse 4x on no more than five of them, including you.

Here you have one guy who took a moment, instead of the faster “I’m pursuing another relationship” close, because he likes you. What would you call that?

Reason #2. “I’m taking a break from my search for a while, but may be interested in communicating more in the future.”

Translation: Her subscription is expiring or has expired.

This reason and the next two sometimes create two reactions:

Then why are you still paying a dating site?

Why? Because eHarmony subscriptions come in 1-, 3-, 6- or 12- month chunks, plus whatever extensions the eH, Inc. gives. Very often, a member enters a long-term commitment with someone even while her eHarmony membership is paid up until June.

Then why are you still receiving matches?

There are two explanations to this.

1. Call it plain ignorance. No screen gives specific advice that the considerate thing to do when you don’t need or can’t handle more matches is to turn matches off. Why would there be? eHarmony stops making money when its members stop wanting matches.

2. It is easier and more satisfying to keep collecting matches until one finds oneself in a long-term committed relationship. It serves the ego and dating is less frightening when one is aware that there are ‘dozens of fellows waiting for me’. This explains why Will (above) can say such things.

Reason #3. “I’m just not sure right now, but may be interested in communicating more in the future.”

Translation: Either (a) his subscription is expiring or has expired, or (b) he has gone out of his mind. I’m sorry, but this is really nonsense.

Reason #4. “I’m going to be unavailable or away from my email for a while.”

Translation: She is going on a trip and you are one of three to five matches that she is actively communicating with. Unless she meets a guy she likes while she is away, she will resume communication.

Why three to five? Since it takes four mouse clicks to put each match on hold, I bet no one has the patience to inform more than five matches.

How later? Beats me. I would think, longer than her usual response time, i.e., if she took 5 days to send her Must Haves List, this time will be longer.

…or she forgets

Hey, people forget the day of the month they started their gym membership, newspaper subscription or even their parents’ birthdays. Be not surprised if their subscription expired before they remember to get back at you.

Reason #5. “You have not responded to my communication in a timely manner.”

Translation: He wants a girlfriend as soon as possible.

If you receive this reason, sorry, my friend. You’ve been hit by one of the oldest and worst design flaws of eHarmony’s Guided Communication process. See If a match isn’t responding, don’t put him on Hold. He’s saying that you haven’t replied, so he cuts off communication entirely.

The only way out of this mess, if you still care about this guy, is to call eHarmony Customer Service and ask them to send him a note.

Reason #6. “Because there are no photos posted/I couldn’t see any photos.”

Translation: She’s a shallow person who demands that you forget your personal preference regarding photo sharing, change your settings to “Match by Match” basis, and then share your photos to her. Because the communication is cut off, her demands are non-negotiable. She feels she is really that special.

Reason #7. “Because your About Me answers are not complete”

Translation: Yours is among the most boring profiles he has seen, and, because he has enough matches, he has no patience to go through the communication process to ask you about things that should have been answered in the profile in the first place.

Reason #8. “Because your About Me answers were too vague”

Translation: She is no superficial person, who wants to know you from the inside out. Right now, she can’t make a decision whether to respond or go further or not based on your answers. Because the communication is cut off, her demands are non-negotiable. She feels she is really that special.

Reason #9. “Other”

Translations:

  • “My subscription is expiring, and renewing it is not something I want to do.”
  • “I’ll respond during the next Free Communication Weekend.”
  • “I’m playing with your mind, attempting to create intrigue.”

Can you add more?

In conclusion

I hope I gave you more possibilities beyond the stoic reasons that eHarmony presents us. I hope I gave assurance that your matches aren’t as crazy as you think. In any case, it’s up to you whether to keep the door open when your match comes back.

Do you like this article? Post a comment on Facebook

Comments 5

  1. Scott Grey wrote:

    A related note (and recent war story)…

    I’m usually not very patient with unresponsive matches. (There are a lot of reasons why…)

    But, recently, one woman that I closed for being unresponsive DID send the “Please reconsider” message, several weeks later.

    I did re-open her.

    And, yes, after being sorta-nice for a little while… she turned out to be a total dominance-seeking game-player.

    Needless to say, we didn’t get along. Or meet. :-)

    And, now that I think about it… all of the women that I “reopened” had MAJOR problems.

    Not sure I’d do it again.

    Posted 18 Mar 2008 at 12:42 pm
  2. Nina wrote:

    I think “other” is also used for “you just posted your photo and I don’t want to be shallow enough to say I don’t like your looks.” So, other is a kinder way to get out. Without being dishonest.

    Posted 19 Mar 2008 at 8:52 pm
  3. G.R. wrote:

    I feel your pain, Scott….I love it when you finally reach open communication with a match and she sends a one sentence email..to which you reply a lengthy email only to get another one sentece reply 2-3 weeks later. Why do these matches bother to go through the whole process and then don’t follow through? Also, I shy away from those prefering fast track only. What do they have to hide? Usually, if I try the fast track approach they wind up being psychotic players. Granted, the questions are cheesy, at best, but they do give some insight. One question I ask is: what would you rather have lots of: If I get an answer of: MONEY the match is closed immediately. I have found that those answering that with MONEY usually want to see my financial portfolio on the first date.

    Posted 20 Mar 2008 at 11:46 am
  4. SD_John wrote:

    Re: Reason #6 – eharmony is a dating site. The primary motivator for most people in dating is attraction, and sight is our primary sense. Sorry, not posting a picture is a shallow, self-centered game. Same with “saving” the picture for “later stages of communication”.

    If you’re really good looking and are trying to find people who are attracted to you for more than your looks, boo hoo, life really sucks huh? If you’re overweight or unattractive, “hiding” that isn’t going to do you any favors.

    I’m not a real good-looking guy. I put my pics right up there, so I don’t waste any time with someone who’s going to shut me down the moment she sees me anyway.

    Posted 08 Feb 2009 at 6:27 pm
  5. B SMITH wrote:

    Does seeing more than one match at a time (not on the same date) create problems? OR, is this standard practice? Who is more prone to do this – men or women?

    Posted 16 Apr 2009 at 4:02 pm

Post a Comment

Your email is never published, shown nor shared.

Your message appears after two to five seconds for the world to see. In case it isn’t obvious, we are not eHarmony. Your message will not be sent to them, and no, we cannot help you with your account.

Have your own topic? Start a new discussion. XHTML: You can use these tags: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>

Subscribe without commenting

Geo Visitors Map