eHarmony.ca site review: Save money by registering in .ca, not .com

(UPDATE: Because of the fall of the US Dollar, money advice here doesn’t apply anymore. See this post for details.)

Ed’s note: Looking to learn more about eHarmony? Read more eHarmony site reviews in our Reviews category.

Two days ago we reported eHarmony’s first “country specific site” eHarmony.ca. I traveled around eHarmony.ca today and found a few interesting things:

    eHarmony Canada
  • I found the two sites identical except the top-left eHarmony logo. They both accept registrations from either country and from the same other countries. The new site has the same test, the same guided communication process, the same screens.
  • It even utilises the same American spelling; but I’m sure the polite Canadians won’t take offence.
  • The free personality profile costs less in Canada — it costs $40 Canadian. I think it’s because Canadians are easier to psychoanalyse. Or maybe it’s because of the free healthcare.
  • The .ca site sends .com-registered members to the .com My Matches screen, and the .com site sends .ca-registered members to the .ca My Matches screen. This means that .ca registrants will always be .ca members, whatever they say on registration and even if they change their country.
  • .ca accepts only Visa and Mastercard. The site says that they accept cashier’s cheque and money order payments but the page makes me doubt whether they are aware that certain cashier’s cheques and money orders issued in Canada are not negotiable in the States.
  • Here’s the bonus: Everyone can save 12 to 14% by taking the compatibility test in eHarmony.ca, not in .com. If you look at the .ca membership prices, the figures are in Canadian dollars. At the time of this writing, 59.95 Canadian dollars = 51.37 U.S. dollars. See, you save 14% right there!

Except for this cool bonus, this so-called expansion fails to impress us here at eHarmony Blog. For the time they spent reprogramming the site, they could instead have been honest and added a Last Activity Date, or make life easier for subscribers by memorising responses to the canned questions or adding more Final Message choices. How about dead accounts? Is “expanding” to Canada more important than sparing customers from annoying dead accounts?

February 15 Update: The Canadian Internet Registry Authority (CIRA) told me that they will start an investigation and inquiry with eH.ca’s Canadian Presence eligibility. As I wrote earlier, .ca registration rules require that the registrant company be a bona-fide Canadian company. That is, Americans can’t just get typographi.ca because it sounds cool. The process takes a month and may lead to the suspension of the domain.

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  1. From eharmony ca on 26 May 2008 at 7:08 pm

    [...] comprehensive and commercial-free guide to eharmony with news, opinion, discussions and advice…http://eharmony-blog.com/301Schneider &amp Wallace Grows – dBusinessNews San Francisco press releaseeHarmony, disability [...]

Comments 12

  1. meridel wrote:

    i am very disappointed in my fellow canadians re: some of their comments as i feel eharmony.ca is a wonderful addition which i am not a paid member but i have used the unpaid process and had many results. the main complaint i have about canadian men is that they shoot too high , thinking because they are men a woman will jump to respond to their e mails. it’s the same in my town and i do think all women and men should be realistic when they are attracted to someone’s profile , READ , READ READ THEIR PROFILE AND NOT JUST VIEW THE PHOTO.i just delete a profile without a photo and i can tell when someone has only viewed my photo which i am guessing is attractive by the responses i’ve had but i can always tell when a man does not read my dislikes and likes. smarten up canadian men! get with the program! i almost want to take away my photo it’s so discouraging.

    Posted 22 Jan 2008 at 9:48 am
  2. meridel wrote:

    WHEN I WENT TO CHANGE SOME OF MY PREFERENCES I WAS TOLD MY POSTAL CODE WAS WRONG, HOW CAN THAT BE? ALSO MY PROFILE KEEPS TELLING ME I HAVE NOT POSTED A PHOTO BUT I HAVE , IN FACT TWO OF THEM? WHAT’S UP? OTHERWISE I AM VERY HAPPY WITH EHARMONY.CA, I AM SLOW TO RESPOND TO EMAILS BUT I AM A VERY CAUTIOUS PERSON AND I AM NOT DESPERATE FOR ANY RELATIONSHIP ONLY ONE THAT IS ALMOST PERFECT. IN RESPONSE TO “USED” I THINK SHE IS WRONG ABOUT HER MAN COMMENT. AS I SAID IN MINE , BE REALISTIC. MERIDEL at SHAW period CA

    Posted 23 Jan 2008 at 7:56 am
  3. eHarmony Blog wrote:

    With Canadian postal codes, you must enter a space between the first 3 characters and the last 3 three characters. See FAQ #171.

    If that doesn’t work, well, choose your town hall’s postal code.

    You should contact eHarmony regarding your photo problem.

    Wait, you want almost-perfection but you are also realistic? How is that?

    Posted 23 Jan 2008 at 4:42 pm
  4. meridel wrote:

    I READ EVERY COMMENT AND RE:E HARMONY NOT BEING GAY FRIENDLY. {what’s new?, lets have a parade!}] THE FIRST QUESTION ONE IS ASKED IS WHICH SEX YOU ARE AND WHICH SEX YOU ARE LOOKING FOR , DO YOU NEED MORE HELP THAN THAT AND IF YOU DO , SET UP A SITE FOR GAYS.

    NEXT, IF YOU THINK YOU’VE PAID TOO MUCH….. I DID NOT NOTICE ANY PROMISE FROM E HARMONY SAYING THEY GUARANTEE A MATE, ONLY THAT THEY WOULD HELP YOU FIND ONE IN AS SAFE A WAY AS POSSIBLE. GOING TO A BAR FOR ONE NIGHT CAN COST ANYWHERE FROM 40.00 AND UP {one night!!!} AND E HARMONY MEMBERS ARE GRIPING ABOUT 100.00 PER YEAR. IT’S NOT EXPENSIVE AND NO ONE TWISTS YOUR ARM TO BECOME A MEMBER , YOU ARE ALL ADULTS AND CAN SAY NO, RIGHT? OR NOT JOIN.

    RE: NOT GETTING ANY E MAILS, MAYBE YOU ARE NOT BEING REALISTIC ON THIS POINT. E HARMONY CANNOT MAKE SOMEONE E MAIL YOU AND AS I’VE BELIEVED FOR YEARS YOU CANNOT , I REPEAT, CANNOT MAKE ANYONE LOVE YOU, MAYBE “BED YOU” MAYBE USE YOUR MONEY AND PRETEND TO LOVE YOU BUT YOU CANNOT MAKE A PERSON LOVE YOU.

    IF ANY MEMBER IS DUMB ENOUGH TO SEND MONEY TO A PERSON WHO THEY HAVE MET ONLINE, I FEEL SORRY FOR YOU , YOU’D BETTER GROW UP BECAUSE THAT IS “SCAM” FROM THE FIRST WORD ON, CAN’T BLAME E HAROMONY FOR THAT , ONLY REPORT IT TO THEM. THAT IS ALSO A DESPERATION MOVE BUT IF YOU GIVE THIS SCAMMER MORE MONEY THEY MIGHT E MAIL YOU BACK FOR MORE, WHAT DO YOU THINK?? I GUESS THAT’S ONE WAY TO KEEP THE E MAILS COMING.

    THE MIND BOGGLES AT SOME OF THESE COMPLAINTS. E HARMONY IS NOT GOD, IT’S A MATCHING SITE AND THERE ARE MANY OTHERS TO TRY, I’D SUGGEST DOING THAT WHEN YOU ARE UNHAPPY, BUT AT LEAST THESE COMMENTS MAKE FOR INTERESTING READING.

    Posted 25 Jan 2008 at 8:41 am
  5. meridel wrote:

    My ps did not go thru as my computer decided to leave me for a moment or two , anyway I apologize for saying realistic and almost perfect in one sentence , yes,I am patient , not in a hurry ,but better I said I’ll wait for mr. compatible , not mr. perfect. any site like this has it’s faults, but again I feel one must be realistic in this at least. If one has not been too successful trying by oneself , e harmony can only be a plus for minimal cost. AND I AM NOT YOUNG AND BEAUTIFUL BUT I’VE STILL HAD QUITE A FEW HITS, SO BEING MATURE AND WORTHY IS NOT A BAD THING.

    Posted 25 Jan 2008 at 9:40 am
  6. meridel wrote:

    I AM NOT A MEMBER AS SUCH NOW, I WAS TILL A FEW DAYS AGO. MY QUESTION IS CAN A PERSON REDO THEIR APP. AND CHANGE THEIR PROFILE ON E HARMONY.CA BECAUSE I SEEM TO HAVE MISLEAD THE MEN WHO HAVE E MAILED ME {re: interests and what I absolutely don’t want or do want in a man} AND ESPECIALLY I’D LIKE TO BROADEN MY AREA OF WHERE I RECEIVE E MAILS FROM NOT JUST NORTH AMERICA. I AM LOOKING TO TRY THE U.K. AND POSIBLY OTHER COUNTRIES IN EUROPE. IS THIS A POSSIBILITY? E HARMONY???? as i posted before I was pleased with e harmony.ca site, I just was not getting the right men regarding my interests, lifestyle and location.

    Posted 05 Feb 2008 at 11:23 pm
  7. meridel wrote:

    where does one post questions to e harmony.ca if not on this site, i must look stupid , maybe i am , but i thot this was a site to ask questions. AND RE: THE PERSON WHO SAID I SHOULD TRY MEHARMONY, THAT’S VERY FUNNY AND SOOO RANDOM , YOU MUST BE ONE OF THE PEOPLE WHO DO NOT RECEIVE A LOT OF E MAILS OR JUST DON’T LIKE THE TRUTH. TRUTH HURTS BUT IF THE SHOE>>>>

    Posted 05 Feb 2008 at 11:26 pm
  8. SingleGuyInNC wrote:

    You can change most of this stuff yourself. Look at “My Settings” and “About Me”.

    To re-take the personality test, you’ll have to contact eHarmony customer support.

    Posted 07 Feb 2008 at 4:33 pm
  9. Anonymous wrote:

    hi beautiful. how are you? MY NAME IS BRYAN LAMONT. I LIVE IN HANOVER. I AM A HANDICAPPED MAN, I HAVE CEREBRAL PALSY. I DON’T LET IT STOP ME TO DO THING, I CAN’T TALK AND WALK. I AM SAME INSIDE NEXT GUY. I LIKE HAVING FUN AND TRY THINGS NEW. SOON SECOND MY BOOK WILL BE IN STORES, I AM SO PROUD WITH THE BOOK. THREE YEARS AGO SOMEONE PUT MUSIC TO TWO MY SONGS, THAT I WROTE. I LIKE KEEP BUSY.
    WRITE ME AND TELL ME ABOUT YOURSELF
    blamont@log.on.ca
    BryAN

    Posted 29 Dec 2008 at 5:55 pm
  10. Liana Palooza wrote:

    meridel – Cripes..

    That is all I have to say on the subject of her.

    Posted 29 Dec 2008 at 6:26 pm
  11. Andy Spuzak wrote:

    I have emailed eHarmony more than twice and they keep getting “returned” I wanted to tell you that I have no credit cards, and was hoping there was another way to work together on this.also I just got my first computer last month and this is all very new to me. email me or call me@204 785 8093 with a solution please.

    Posted 18 Jun 2009 at 9:52 pm
  12. Tina wrote:

    eHarmony is impossible to reach. They have no “Contact Us” info on their website. I have a problem with my account -and there’s no way to contact them.
    They are quite happy to take your money …. all paths lead to subscribe for $$$$$$XXXXXXX
    A ligitimate website that professes to care about people – and promoting ‘communication’ – should certainly make it easy and have their contact info front and center — not be hiding
    **Very Poor**

    Posted 12 Feb 2010 at 12:12 pm

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