Compatibility Matching overpromises and underdelivers, and they know it, says retiring industry veteran

MARIE CLAIRE – After spending a decade at Match.com and Yahoo Personals writing compatibility formulas, psychologist Mark Thompson had fallen out of love with his work. “Early on, there was real enthusiasm that we were going to figure out how to bring people together,” he says. “But now the industry is so competitive that it’s more about what sites claim they can do than what us eggheads could actually do for people.”

Q: What made you leave e-dating?
A: I hated the way we overpromised and underdelivered. Our studies showed that the odds of meeting someone online and dating him more than a month are roughly one in 10. No computer can accurately predict whom you should be with.

Q: But isn’t blind dating always hit or miss?
A: Yes, but you don’t have to pay $30 a month to be set up by your friend. There’s a different set of expectations. When diet companies show someone who lost a bunch of weight in six weeks, they have to say, “Results not typical.” eHarmony and other sites should do the same.

Q: Do you think online dating can be fixed?
A: It really depends on people’s willingness to come back and tell us why each date didn’t work out so the system could get smarter.

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Comments 1

  1. Fernando Ardenghi wrote:

    “After spending a decade at Match.com and Yahoo Personals writing compatibility formulas,”

    ???

    That is not true because I know Dr. Mark Thompson since October 2003. His company WeAttract was sued by Match.

    He had written a whitepaper full of (math) mistakes.
    “CONSUMERS ARE HAVING SECOND THOUGHTS ABOUT ONLINE DATING
    Are the Real Benefits Getting Lost in Over Promises?
    April 29, 2005
    Version 1.4″
    http://www.singleboersen-vergleich.de/dossier-partnervermittlung/us-stanford.pdf

    ——————–
    ” ..it’s great that all those people on the TV commercials met their spouses, but they are the exceptions, not the rule. ”

    I agree

    ——————–
    “No computer can accurately predict whom you should be with. The function of the math will make vastly more false predictions than accurate ones.”

    That is because actual online dating sites offering compatibility matching methods use:
    a) simplified versions of personality traits, instead of the 16PF5 or similar with the complete inventory (16 variables)
    b) inadequate quantitative methods to calculate compatibility between prospective mates, like eHarmony which uses Dyadic Adjustment Scale or other sites which use multivariate linear / logistic regression equations instead of pattern recognition by correlation.

    Regards,

    Fernando Ardenghi.
    Buenos Aires.
    Argentina.
    ardenghifer@gmail.com

    Posted 23 Aug 2010 at 11:36 am

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