After nearly ten years, eHarmony revises its “Unable to Match” rejection message

It seems the new wording was put in place last April 2, 2010. A little better, no? We said, “Time to rewrite the rejection message”, in August 2008, and point-by-point, argued what was awful about the past wording.

We’re very sorry, but our matching system cannot predict good matches for you.

eHarmony’s patented matching system was developed after extensive research into marital satisfaction. We use each person’s responses to our Relationship Questionnaire to predict the pairings of individuals that are highly likely to result in satisfying long-term relationships, based on what we learned through our research.

Unfortunately, based on responses to our questionnaire, we occasionally find situations where our matching system cannot identify high quality compatible matches, and this has happened in your case. Please understand that it is a result of our matching process and in no way reflects on you as a person or your ability to be in a happy relationship.

We apologize and regret our inability to find good matches for you. The time you spent completing our questionnaire, however, has enabled us to provide you with a free Personality Profile.. This Personality Profile lets you learn more about yourself and should provide you with valuable insights.

We wish you all the best in your search for that special someone.

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