eHarmony Blog.comSo are all the different cheesy e-mail subject headings on their way out, too?
A previous post on here explained how the notification system is separate from the matching system. Nothing should change in terms of matching frequency/number of matches/etc. but I guess users should keep on the alert and be ready to voice their complaints in case eHarmony managed to slip something in the works with this update…
“Looking back on your life, of what are you most proud?” 2 seconds ago
“How do you feel about premarital sex?” 13 seconds ago
About eHarmony Blog 18 seconds ago
Piper Jaffray says eHarmony is interesting to investors 31 seconds ago Rivers Cuomo — music personality, eHarmony Reject 40 seconds agoeHarmony was the only site I know that sent matches in 6-7 separate emails daily. With hardly information except Name, Age and Location lately — it made no sense to click and open them.
(Good survey idea: What info do you want on those new match notification emails?)
My inbox is breathing relief.
I wonder how they’ll send the “middle of the day” matches. I mean when we’re matched to fresh people throughout the day. Or does receiving this digest mean that it’s done our daily ration. This we will see.
It is less bothersome that multiple e-mails (which I don’t think I ever read or clicked the enclosed links) are condensed down to one. However, this new scheme doesn’t seem to be much of an improvement in the aspect of being an enticement for a user to visit the site when they receive it.
What it lacks (which Match.com does) is that you still don’t get a head shot in the e-mail that makes us go “yeah, match #3 is really cute, I want to login right now and message them”. A picture is worth a thousand words but then eHarmony’s whole schpiel has been to “look on the inside”, which no one does, so they might as well pander to the masses and include pictures.
Oh wait. They can’t do that, since they are still married to this antiquated notion of not showing pictures to non-subscribers. They might as well just fire off a plain-text e-mail that says “you have new matches” and save some money on the outgoing bandwidth since they are all about the bottom line/making money.
This whole thing brings up an interesting thought:
Privacy issues aside, anyone wondering if an eHarmony application for FaceBook that privately sends you notifications that you have new matches/communications would be beneficial to get some members to correspond more often since it seems as if FB is the primary communications mode for some?
@SingleGuyInNC, have you looked at the primary age group of eH members? 35-50+ is 66%. How about FC? 13-34 is 64%. That should answer your question regarding a FC notification. Just because something is “big” in the news, does not mean it is truly big. (quantcast)
eH has a very strong niche by presenting herself much more ‘private’. Anecdotally, I know several individuals who registered only and only because the user base cannot be searched, and pictures cannot be seen. So that “antiquated notion” is called privacy to which some people still cling to… by the way what was your bank account and SS number?
Don’t get me wrong. I’m all for privacy. My hypothetical was such that there were no privacy concerns.
The age stats make for an interesting perspective on my experience with eHarmony.
How about putting photos to the notifications sent to Subscribers? Photos which turn into silhouettes when the subscription is expired and the email is reopened. Can’t they do this??
@Elizabeth, do you really want your photo e-mail to just pretty much any e-mail account where it can be forwarded to anywhere and any place?
Two questions…
(1). e-H deleting info
– How do I manage to have e-H “really DELETE” ALL my info and matches?
My subscription is “expired” – I managed to not renew automatically – but all the my info and past matches are still there!
(2) Answering Customer Care Questions
- Why doesn’t e-H answer questions submitted to CustomerCare? (They assign a reference number and say they will respond in 24 hrs.)
Thnxxx Ken C
That would only be the case if the photos are sent as an attachment, which they would not do, as it is a poor use of e-mail bandwidth/servers. They would still be a file with a unique ID on a web server and linked to from an HTML-encoded e-mail (like Match.com does but they still require you to have a login to view profiles, it’s just that profiles there are browsable). The issue is authentication to be able to view the photos from that HTML e-mail, which there isn’t really a solution for.
Yes, the photos are not browsable but it is not like photos on eHarmony are so “secure” such that anyone with even a little bit of brains can not get around the trivial piece of Javascript that prevents you from right-clicking to copy/paste them and attach them to an e-mail to circulate to whoever they want.
@SGinNC, reading your post I presume you are sufficiently tech savvy.
Once the URI is out for the images, there will be eH image scrapers. I can write an iMacro to to scrape all the images from eH if that becomes available, because as you said, no authentication on the e-mail side.
Unless they make people sign in, which pretty much kills the notion of seeing the images in the e-mails themselves.
I do not want my friends’ or my face to populate the next-big-dating-site… or worse advertise something else… :-/
Ski Coach Ken:
(1) How to delete eHarmony http://eharmony-blog.com/761
(2) I presume that you have your answer now. Cut-and-paste answers usually come within 12 hours. More complicated ones take 2 days. Their email support is tons more frustrating than phone support. Call them to get your answer. Or if it doesn’t involve your account specifics, post your question here.
@john
I think we are in agreement overall. eHarmony will no longer publish images at a URI that didn’t require a login with an active subscription. Way back “in the day” this blog, I believe, figured out how to view images without a subscription (which was subsequently patched).
@Elizabeth R:
They still send out the single e-mail for mid-day matches. I got one yesterday.
Returning to my earlier point:
Why bother sending the the fancy and “expensive” HTML e-mail for any of these notifications when the way things are setup (no picture and no extended information), you have to login to the site to see if the matches are worth contacting.
They are all about being a well-oiled machine of a business and HTML mail with images/etc. consumes extra bandwidth that is not necessary. eHarmony seem to be rather whimsical about their decision making. They will do “big” things that really annoy their users and then be totally wasteful and useless in others.
The end of the cheesy subject heading = fail:
“Mrs. Right could be inside this email”
The very annoying thing about these emails (and why I don’t open them) is that the links there ALWAYS requires me to log in again.
Can’t it detect that I’m already logged in and bring me to the guy’s profile page — or the page of his actual message?
(Photo credit) 
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