[Unofficial] Personal Matchmaker Service FAQ

We found more unofficial information about the possible future eHarmony product we found by accident last November. Yes, it does sound exactly like the bygone Match.com Platinum service.

What is the Personal Matchmaker Service?

eHarmony’s Personal Matchmaker Service is a personalized matchmaking service that extends our existing service by adding the “human touch” to our scientifically based compatibility models. With the Personal Matchmaker Service, our team of scientists and relationship experts work with customers 1:1 and leverage both the science and art of compatibility matching.

How can I sign up for the Personal Matchmaker Service?

Our Personal Matchmaker Service is currently available on a limited basis. Please contact us below [sic] for further information.

I got matched with a Personal Matchmaker Service member. What does that mean? Are they real people?

eHarmony’s Personal Matchmaker Service is a personalized matchmaking service that extends our existing service. If you have been matched with a Personal Matchmaker Service customer, you can be sure that they are indeed real eHarmony members, and they are also looking for that special someone. Being matched with a Personal Matchmaker Service member also means that our team of scientists and relationship experts have handpicked both you and your match as being highly compatible. They have based their decision not only on the 29 dimensions of compatibility, but also on things like personality, interests, and more.

How should I communicate with a Personal Matchmaker Service member?

All of the normal communication options, including Guided Communication, eHarmony Mail, and Secure Call, can be used to communicate with a Personal Matchmaker Service member.

Do Personal Matchmaker Service members see more information about me than I can see about them?

No, a Personal Matchmaker Service member has the same experience when using the site and looking at match profiles as any other member.

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    Comments 1

    1. john wrote:

      That is awesome! We “can be sure that they are indeed real eHarmony members”. As opposed to fake ones or, non-paying members!

      That is cool! Where do I sign up?…

      Wait… You want me to pay for it? A service that should have been already part of your existing service? . . .

      Never mind . . .

      Posted 15 May 2010 at 8:38 pm

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