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Are you more likely to get matched with members who are new in the last 24 hours than existing members?

This is based on the experience of a friend of mine, not my own.

It seems like she usually gets matched overnight.  But it also seems like there is a quota of about 7-8 matches per day.  We’ve experimented with turning matching off overnight.  But in the morning, when we turn it back on, it seems the system has “queued” her matches and delivers them.

Also, last night, there were no matches at about 7:30AM EDT.  But by 9:30 there were about the usual 8.  The emails are being delivered slowly, but all the matches show up in her new matches.

Does anyone know how the matching process for existing members jives with new members?  In other words, are you more likely to get matched with members who are new in the last 24 hours than existing members?

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Comments 1

  1. eharmonyblog wrote:

    First of all, note that eHarmony Time is Pasadena, California time. 5:00AM to you is only 2:00AM there. What time did you turn it on, I’m curious.

    eHarmony Advice Renee has revealed that the “new match” emails and the emails related to match communications are not instant. Messages are queued/throttled in a separate system, presumably to prevent triggering spammer alarms in email providers. The second part is apparent when you compare the onscreen timestamp of each communication step and the timestamp of the email.

    Now, answering your question with an experiment is easy — just register as eight John Does today and see if she receives all John Does tomorrow. (You will also see whether the corresponding “new match” emails have the same timestamp.) However I imagine the likelihood is affected by two other factors:

    * What her Match Settings are (such as age and geography) and how big eHarmony’s current inventory that fit her settings is.
    * How many of this current inventory interacted with the site (signed in, viewed a match or clicked an email) recently.

    It is easy to remove these two factors from the experiment; just change her location to an isolated country.

    Posted 29 Sep 2009 at 8:25 am

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