eHarmony terminates members for any reason or no reason

I have been a member for around 3 months since April 15, 2009. I have Rely ID and my credit paid for my services. After 3 months EHarmony decided to close my account. I got the message today. It was very vague and did not tell me why. The language they used about violation of user terms, lying about age, marriage so forth which I haven’t done. I think the reason they are doing this is because they have not been able to find a lot of matches for me unless they go out of state. They have mishandled some of my matches and have matched me up with guys I felt I had little in common and some of them seem shallow. I relate some of these concerns and they would reassure that they would be able to find someone for me. But, all a sudden out of the blue they have closed out my account. If I do not get a reason and they reinstate me I am filing a complaint with the Better Business Bureau. In the almost three months I was there there were only two I got to open communication with. One of them they closed him out without my consent because I express concerns about him and later re-open when I requested it. By that time he had lost interest. It was a mistake for me to do, their Risk Management Team did that. I could go on. I thought though that they were an upscale ethical service. But, I am beginning to think that they do not have the edge on ethics. Again, I am not sure why they closed me out. Maybe it is because I am in my sixties and I am in a smaller city and they think they will not be able to find anyone for me. But, I am really upset with them. I think I should be able to stay until my contract is over.

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Comments 43

  1. annoymous II wrote:

    I have gotten two invitation from Match.Com and Christian Mingles and I believe there is another one call Our time. There is also Koosk. I get messages from them on Facebook. I am not recommending any of these but there are other date sites. In addition, OK Cupid is free except for certain features. A lot of date sites try to get older customers. If I do get on another sites it will one( hands off) that does not try to micro-manage my search.

    Happy New Year.

    Posted 26 Dec 2011 at 8:58 am
  2. annoymous wrote:

    I have gotten two invitation from Match.Com and Christian Mingles to join their dating site. If I do join it will be in a date site that is hand offs. I do not want a date site micro-managing my search.

    Happy New Year

    Posted 26 Dec 2011 at 9:02 am
  3. annoymous wrote:

    Sorry about the duplicate messages. I thought one of them didn’t go through so sent again.

    Posted 26 Dec 2011 at 9:24 am

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