I was presented it this morning. I did not copy the information of the company that is administering it, so if anyone catches that, please comment here.
Here are the questions.
On a scale of 1-10 (1=Poor, 10=Excellent) and an option for “Don’t Know”
1: Please rate how well the site is organized.
2: Please rate how well the site layout helps you find what you are looking for.
3: Please rate the number of clicks to get where you want on this site.
4: Please rate the balance of graphics and text on this site.
5: Please rate your impression of the site’s commitment to protecting your personal information.
6: Please rate the presentation of ads on this site.
7: Please rate the relevance of ads on this site to your interests.
8: Please rate the clarity of the instructions for registration on this site.
9: Please rate the usefulness of the features provided on this site.
10: Please rate the variety of features on this site.
11: What is your overall satisfaction with this site?
12: How well does this site meet your expectations?
13: How does this site compare to your idea of an ideal website?
On a scale of 1-10 (1=Not very likely, 10=Very likely)
14: How likely are you to return to eHarmony.com?
15: How likely are you to recommend eHarmony.com to someone else?
16: Please rate your confidence in finding a match from eHarmony as a result of visiting this website.
17: How likely are you to subscribe or renew your subscription to eHarmony.com?
18: How likely are you to use eHarmony.com as your primary resource for online match making?
19: How frequently do you visit eHarmony.com?
- First time
- Multiple times a day
- Daily
- Once a week
- Once a month
- Once a year
20: How did you hear about eHarmony.com?
- Family
- Friend
- Internet
- Print ad
- T.V. ad
- Other
21: What age category do you fit in?
- 19 or younger
- 20 to 30
- 31 to 40
- 41 to 50
- 51 to 60
- 61 or older
22: What was your primary purpose in coming to eHarmony.com today?
- Contact a match
- Post/update your profile
- Subscribe
- View your matches
- Read/receive personality profile
- Other
23: Were you able to complete your task today on eHarmony.com?
- Yes
- If no, why? (Text box)
24: What new site features would you like to see added?
(Text box)
25: Are you satisfied with the quality of the matches you’ve received?
1 Not very satisfied - 10 Very satisfied, Haven’t received any matches
What would you most like to change or improve in your future matches?
(Text box)
26: Are you satisfied with the number of matches you’ve received?
1 Not very satisfied - 10 Very satisfied, Haven’t received any matches
27: Are you satisfied with the amount of communication you’ve received?
1 Not very satisfied - 10 Very satisfied, Haven’t received any communication
28: Are you satisfied with the communication process as a whole?
1 Not very satisfied - 10 Very satisfied, Haven’t received any communication
29: Have you ever used an online dating service other than eHarmony?
- Yes
- No
Approximately how many dating services have you ever used?
- 1
- 2
- 3 to 4
- 5 or more
30: How long ago did you first use an online dating service?
- Less than one month ago
- 1 to 6 months ago
- 6 months to 1 year ago
- 1 to 2 years ago
- More than 2 years ago
31: As you are aware, there are many reasons why people date. Which of the following statements best describes the reason you are dating?
- I am looking for a long term relationship
- I am just primarily interested in casual dating
- I am interested in casual dating that might lead to a long term relationship
32: Do you personally know someone who met their spouse through eHarmony?
- Yes
- No
33: If you used any other online match making sites which ones did you use?
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