I’m worried that something is wrong with my account on eH. First, in the 2 months I have been a subscriber, I have received probably 12 matches. That’s 12 TOTAL. I’ve changed my settings, expaned my search area and compromised on what I felt was not as important. I did all of this in the hopes that I’d get more matches, but that hasn’t helped.
In fact, in the past 2 weeks, I have not received one { N O N E }. Just about every time I log in, I click the “Find New Matches” button to try and prompt the system. It’s not working.
So, that’s the first issue. The second is that there IS one match I have that is someone I am DYING to communicate with. As soon as we were matched, I sent him the 1st questions. Through some simple searching on google, I was able to find a link to his blog which said that he would be out of the country for about 1 month (and he left the morning after I sent him the questions!!) Ugh! Anyway, for that month, I just decided to wait easily knowing that he would not have access to eH b/c of where he was going. BTW, at no time did he ever come up as viewing my profile (his name showing) and I did not have any anonymous viewings either.
After he got back, I waited about 10 days or so and decided to send him an Icebreaker, because I didn’t have any idea if he was a subscriber. Still, I had NO response…OR ANY PROFILE VIEWS from him. One would think that at the very least, he would at least view my profile out of curiousity.
So, about a week later, I logged on and decided to look at his profile since I hadn’t viewed it fully in a quite awhile. He had updated it with new answers and photos. (!!!!) I had NOT been notified on my “Recent Activity” page like you normally are when a match updates/responds, etc. I also had kinda thought that he just was not really doing eH at all (had met someone or taking a break from dating) But when I saw that he had logged on and changed his profile, that’s when I started wondering if something funky was going on with my account. I called eH customer service, but they were no help at all.
So, (again through a simple google search…I PROMISE I’m not a stalker!!! haha) I saw that he had a FB account, and I thought, “I have nothing to lose, I’m just going to send him a quick, but humble message saying that I had had problems with my account on eH and I just wondered if he had gotten the message.” The next day, I received his reply to my first set of questions. GREAT! Mystery solved…I thought.
I waited an appropriate amount of time (not too short, but not too long) and replied to his 1st set of questions. That was about a week ago, and I have not heard ONE thing from him since. NO replies, no profile views and no closing. However, in that time, too, I have not received ANY matches either.
I completely understand that everyone has the right to respond if and when he wants, and if he’s not interested, I’m perfectly o.k. with that. Someone better is out there. It just boggles me that all these things have happend and there does not seem to be an explanation.
So, would I be wise to investigate further with customer service again? Delete and re-activate my account? Cut my losses with him? Get a life? haha
If he didn’t seem absolutely perfect and like someone I could be really into, I’d move on, but he’s everything I’m looking for and more…HELP!!!!

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