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1-800 Toll-free Phone Number to contact eHarmony Customer Service

Yes there’s a toll-free telephone number and eHarmony doesn’t want you to know it. The numbers are nowhere in their website. eHarmony accepts calls from customers from eHarmony US, eHarmony Canada, eHarmony Australia, eHarmony UK and Compatible Partners.

They are open every day between 4am and 12am PST. Be ready to wait though.

Of course, these are North American toll-free numbers. You can reach the company from overseas by dialing 011 1 626 795 4814.

If you’ve got a question on using eHarmony, the answer could be right here in the blog. Try our search box.

Seeking a refund? You will want to read our off-the-record “How to get a refund” primer before calling.

UPDATE: These numbers are also for the Compatible Partners website.

UPDATE 3-Oct-2008: eHarmony’s new customer service telephone number is 1-800-951-2023.

UPDATE 24-Oct-2008: Another number is 1-800-390-3548.

UPDATE 15-Nov-2008: Want another one? 1-800-263-6133

UPDATE 25-Jul-2009: Want a fourth? 1-800-673-3548

UPDATE 15-Jun-2011: A fifth? 1-877-904-4810

UPDATE 9-Nov-2009: For the eHarmony UK? 0-800-028-0308. Monday through Friday, 9 a.m. to 7 p.m. GMT

UPDATE: For Australia? eHarmony Australia has no local toll free number. Yeah they’ve been around since December 2007 and still have no local phone number. Don’t hold your breath for it.

UPDATE 16-Jan-2011: For eHarmony Australia? 1-800-707-894

UPDATE 18-Aug-2010: For eHarmony Brazil? 0800 892 2202. Segunda a Sexta, 11:00 – 19:00 (Horário de Brasília).

Now that you’re here (or simply while you’re waiting to be connected), we invite you to check the rest of eHarmony Blog out. Thanks for stopping by!

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  1. From Tips and tricks: Religion settings • eHarmony Blog on 22 Jul 2010 at 4:42 pm

    [...] Hello! If you're new here, you may want to read our Introduction and why we have no advertisements and why we are 100% unofficial.• Stumbling in eHarmony? Read our EH Troubleshooter.• Need a look-over of your profile? Ask our readers for help.• Complaints with your EH account? EHB is on your side.• Got something to say? Start a new discussion.(Our favorite eHarmony Host Kate today reveals never-before-official tricks on Match Settings for religion. It also adds official information on the site’s uber-secret religiosity filter) [...]

Comments 350

Comments: 1 … 11 12 13 14 15 … 18
  1. Eri UNITED STATES wrote:

    I would definitely be willing to join a public site saying how dissatisfied I’ve been w/ eharmony. It’s not that I didn’t get any matches at all, it’s that they billed me over and over w/o my consent. I was careful to be sure the auto-renewal was not on, but mysteriously, I was just charged ONE HUNDRED AND NINETEEN dollars! When I called to talk to them, after finally finding an 800number by searching the internet, not their site, they said they couldn’t help me. The rep said that he’d have to put my request into a different dept, one that works only by email and never by human interaction!
    Worst experience ever! Borders on internet scam w/ the way they take your money and loop hole their way out of it no matter how hard you try to get help!
    Seems that bad publicity would be the only way to help ourselves, anyone know of any way to do this?

    Posted 16 Jun 2010 at 12:15 pm
  2. Eri UNITED STATES wrote:

    Eharmony was the only dating site featured in an article that TIME magazine did on the 5 worst internet sites! Terrible!

    Posted 16 Jun 2010 at 12:19 pm
  3. SingleGuyInNC UNITED STATES wrote:

    This article?
    http://www.time.com/time/specials/2007/article/0,28804,1638344_1638341_1638336,00.html

    Well, it is three years old, so it is not entirely fair to reference it. eH has made some changes since then but it is not like their assessment isn’t still accurate as many of those changes have yet to remedy the main problems (and have created new ones).

    Posted 16 Jun 2010 at 1:04 pm
  4. ange UNITED KINGDOM wrote:

    I have just contacted BBC Watchdog to try to highlight this SCAM….. So many unhappy, lonely people who are overcharged and can’t get there money back.

    Good luck Watchdog! Your set a challenge!

    Regards
    Angela Wilson

    Posted 16 Jun 2010 at 1:14 pm
  5. eharmony sucker #941 CANADA wrote:

    Just called the 800-951-2023, automatic message said they were having high volume of calls and invited me to call back at a later date. I listened to the rest of the message and was finally given an option to reach a department. Instantly was connect to a real person. High volume of calls so call back later? BS. They really don’t want people calling in.

    Posted 23 Jun 2010 at 9:05 pm
  6. eharmonyblog wrote:

    I think you’re missing a few digits on your sucker id #.

    Posted 24 Jun 2010 at 7:33 am
  7. Anonymous wrote:

    whoever you are very funny

    Posted 25 Jun 2010 at 6:59 am
  8. Anonymous wrote:

    if you use credit cards you are an IDIOT get a hold of yourself!

    Posted 25 Jun 2010 at 7:02 am
  9. ajax5729 UNITED STATES wrote:

    Just called the 1-800-673-3548 number and spoke to a person who said they would cancel my account, and discontinue future charges. I hope this really works. Has anyone else had this experience? What a total rip-off.

    Posted 26 Jun 2010 at 7:42 am
  10. John Doe UNITED STATES wrote:

    It appears this outfit is one of the 1500 is operating under a basement of a run down building. If I only know where it is located, I may file a complaint with that State’s Attorney General, Federal Trade Commission and US Senate committee responsible for guarding consumers rights.
    They are many vultures in the society an this is one of them! Thank you for letting me post this. If nothing else, it makes me feels a bit better!!

    Posted 26 Jun 2010 at 5:15 pm
  11. eharmonyblog wrote:

    John Doe, you’re welcome. eHarmony’s business addresses are here: http://eharmony-blog.com/1953 , and the official website of the US Senate Committee you are referring to is http://judiciary.senate.gov/about/subcommittees/antitrust.cfm . We look forward to hearing from you again after you have done as you said and have filed complaints.

    Posted 26 Jun 2010 at 6:27 pm
  12. rac UNITED STATES wrote:

    eHarmony is the worst online dating site I have ever used. It has been a few weeks with no matches and there is no way to search like the other sites. And then you never know who is a member and who is just surfing as a freebie

    Posted 02 Jul 2010 at 6:22 pm
  13. john UNITED STATES wrote:

    @rac, how many dating sites have you used?
    . . .
    There are over 6,000 dating sites. So your sample size would have to be at least 361 at +/-5% confidence interval at confidence level of 95%.
    . . .
    So.. How many sites have you tried?

    Posted 03 Jul 2010 at 11:43 am
  14. I'm done UNITED STATES wrote:

    I have tried the free weekend and it has been over and I keep getting emails. I can’t get eharmony to STOP sending me the profiles.
    It is not fair to others to keep my profile up when I can’t answer and only answer if I join.

    Posted 10 Jul 2010 at 8:12 pm
  15. corey CANADA wrote:

    i will be take legal action with your company for fraud so i would like to cancel my subscription a.s.a.p.

    Posted 14 Jul 2010 at 5:33 pm
  16. Air Jordan shoes AUSTRALIA wrote:

    Thanks for sharing your blog. This is an excellent blog. I am full of interesting.

    Posted 15 Jul 2010 at 6:28 pm
  17. TAC CANADA wrote:

    I am hoping that I get a refund. They matches they gave me were of no interest to me.

    Posted 16 Jul 2010 at 12:57 am
  18. bobsully UNITED STATES wrote:

    I paid for 3 months and for the past three weeks eh won’t accept my password. I’ve tried to get a new one and contact ehsupport all to no avail.They won’t answer my emails and I have no way to get in touch with them as they won’t accept my password that worked just fine for a month or two.What gives, they keep emailing me matches but I can’t get to my home page. Help,I feel like I”m getting ripped of. In fact I am because I can’t even find there phone #

    Posted 19 Jul 2010 at 5:13 pm
  19. alice AUSTRALIA wrote:

    what happens if you cannot complete the questionnaire? I have answered the first question 4 times and the notice that I have to answer question 1 needs to be answered. I cannot understand why they keep asking to complete a question I have already repeated 4 times!

    Posted 23 Jul 2010 at 1:24 am
  20. Ray K UNITED KINGDOM wrote:

    Start a court action with signatures.

    Posted 28 Jul 2010 at 5:56 am
Comments: 1 … 11 12 13 14 15 … 18

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