so I’ve been a member now for several weeks….my biggest complaint is that I paid money to meet actual people and I strongly suspect that my introductions are just from whoever has EVER answered the eharmony questionnaire and fits the upper age range of normal adult life. l have asked eharmony what percentage of my matches are actual subscribers and they have refused to answer that question. they just inform me that everyone has the opportunity to subscribe and have the chance to meet me. Well oh wow. I paid to meet people and if I have to wait for someone I MIGHT be interested in to join within the same time frame as my subscription, well I may as well lay here on the sofa and wait for them to ring my doorbell. the likelihoods of both events happening is totally equal. There is a saying, don’t throw good money after bad, and why would a sane individual consider doing such a thing? I’ll tell you why, dating makes us insane. Well I have a 3 month subscription, and from what I’ve read in the blog universe, you better put eharmony on notice multiple times, multiple places and well well in advance of subscription renewal time. Because you see dear friend, this is a profit motivated company, which is a policy I do admire, but there is no concern for actually satisfying a customer. You are just on your own. May as well take your chances in a bar at 3am wearing a blindfold.
so I thought I might spread my feelings about my eharmony experience out here in the wide world. They did give me an opportunity to read there FAQs and oh wow, that was full of disclaimer talk and lame excuses, but then I got my chance to answer a customer service survey, and why shouldn’t the world know what my experience has been like? I shall try to include my reply here:
So after selecting “Very Dissatisfied” on a half dozen or so aspects of the eharmony experience, I was invited to offer comment, which I did:
This has been a total waste of my time and money….let me state right now that I do not intend to renew this subscription and I cannot recommend your service to anyone. this is nothing more than a moneymaking operation conceived by dr. neil harmony warren clark.While I don’t see anything wrong with entrepreneurship, I cannot respect the level of dishonesty on which he has founded his business. Your questionnaire and your 29 points of compatibility are just bogus. you have simply asked respondents to select the descriptors they feel most positively conveys the personality traits they wish to present….this indicates nothing of their true essence. Most disappointing of all is that these identities are forwarded around the eharmony database of potential subscribers without any true sense of matching for age, geography or lifestyle. If that were not the case, there would be more of an opportunity for US to filter out for OURSELVES all those overweight old men astraddle motorcycles who live in far off states in which there is simply NO POSSIBILITY OF INTEREST in meeting. We would also screen out those people without photos. Do you completely discount the need for some level of physical attraction? Perhaps worst of all, your most heinous crime is matching subscribers with nonsubscribers we have no prayer of actually meeting. Your offer of giving all nonsubscribers the opportunity to subscribe in order to participate in the matching process is hooey. They should not be in your rotation of candidates if they cannot be contacted. That is an insensitive waste of your subscribers fee. I have spent money to meet people who are inaccessible to me. Your business is based upon a fraud. Your customer support is terrible. First of all it is extremely difficult to find an avenue of communication on your website. When you realize that the FAQs must be accessed first, the reply you get from an emailed inquiry is merely a cut and paste reprint from the FAQ page….how insulting to imply that I may not have grasped the concept the first time. Diane Newman
At the current time, what are the most important things that you are looking for in a potential partner?
I would like for him to be ATTRACTIVE. Are you saying you just can’t tell the difference? I am a reasonably attractive, physically fit woman. I will not date someone who isn’t. If you can’t tell the difference, hire someone who can. Modeling agencies build empires on the concept. I would be happy to review the two hundred or so profiles you have forwarded to me with one of your associates so we could set parameters if your company is so interested.
What interests or activities would you most like your partner to share with you?
I would like to find a man who is more outdoor oriented that not, more upright (on his feet and active) than one who remains seated for 95% of his day
What things are you most trying to avoid in a potential partner?
Easy: stupidity, laziness, dishonesty, ugliness. I hope this doesn’t make me seem hard to please, after all, you people took my money.
What interests or activities that some people find pleasurable do you most avoid (if any)?
Easy again: going to stadiums, watching TV, eating fast food, listening to country music, riding motorcycles, smoking stuff, getting hammered on liquor
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